Welcome to Woody Planet!
At Woody Planet, our priority is to ensure that our valued customers receive their products as efficiently and securely as possible. As we deal in large furniture, each order is prepared once it is placed and confirmed by the customer.
Order Preparation Time: Due to the nature of large furniture, the time required for manufacturing varies from 10 to 60 days, depending on the complexity and size of the order. Once your order is ready, it will be dispatched within 2 to 7 working days.
Delivery Time: The delivery timeline can vary based on the size of the product and the delivery location. Typically, delivery takes between 2 to 7 working days after dispatch. For larger items, please expect a slight delay due to the additional handling required.
Cash on Delivery (COD) Orders: For COD orders, customers are required to pay 50% of the order value as an advance to initiate the preparation of the order. The remaining balance is payable at the time of dispatch.
Courier Partners: We work with reputable courier services like FedEx, Delhivery, and Bluedart to ensure safe and timely deliveries. In remote locations where other services are unavailable, Speed Post may be used.
Inspection at Delivery: To ensure that your furniture arrives in perfect condition, we strongly recommend inspecting the product thoroughly at the time of delivery. Please create a video during this inspection to document the condition of the item. In case of any damage, this video will serve as evidence for initiating a replacement or repair process.
Delays and Unforeseen Circumstances: While we strive to meet our delivery timelines, delays can sometimes occur around public holidays or due to unforeseen circumstances. Rest assured, we will keep you informed of any such delays and work to resolve them as quickly as possible.
Customized and Bulk Orders: For customized and bulk orders, please reach out to us at contact@woodyplanet.com or via WhatsApp at +91 9359001892. The above shipping terms may not apply to these cases, and any changes will be communicated to you upfront.
Thank you for choosing Woody Planet for your furniture needs!